Customer Service Representative- Fortune 500 Company in North Little Rock, Arkansas

A Lot of money 500 health and wellness care services firm is presently seeking certified candidates for a client support placement! The supervisor likes questioning and hiring instantly.
DIVISION OVERVIEW:.
Our company is creating the cutting-edge services and products that make health care more secure and much more effective. Sign up with an increasing, international firm truly dedicated to making a difference for our areas and customers.
Customer Order Administration is accountable for speeding up orders by functioning as a liaison in issue addressing, study and problem/dispute resolution.
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TASK TITLE: Representative, Custom Order Administration.
PAY PRICE: $11.00 / hr.
FUNCTION PLACE: Sherwood, AR 72117.
SHIFT HRS: Full Time - Monday via Friday 1pm to 10pm CT.
REQUIREMENT HAVES:.
Great client service capabilities (does not need to be in a telephone call facility environment) .
Good written/verbal communication abilities.
Excellent computer system and multi-tasking skills.
Standard understanding of Microsoft outlook.
DESCRIPTION OF FUNCTION:.
Exactly what is expected of you for success in your duty.
Demonstrates basic understanding of business practices and procedures, products, devices and services.
Takes and refines orders by telephone, internet and correspondence from consumers and reps.
Provides order status and rates details to consumers.
Identifies regular issues.
Understands standard issue rise treatments.
Understands and differentiates standard products and services to comply with client requirements.
What is anticipated of you and others at this level in Customer care for useful success.
Works to comprehend intricate functional circumstances by observing the information of the activities at hand and by damaging them down into smaller items.
Guarantees that consumers have a favorable experience; dedicates to meet or surpass consumer assumptions with outstanding client service.
Shows deep client experience; teams up with suitable parties to identify the motorists leading to business success.
Identifies chances to boost performance while providing flawless purchases, product and services; takes care of other resources and financial assets to enhance expense efficiency.
Steps and assesses the efficiency of deliverables, protocols or programs; compares measurement lead to specifications and takes.
LIABILITIES:.
"Client Order Administration accountables for expediting orders by behaving as an intermediary in trouble solving, study and problem/dispute resolution.".
Take higher quantity of incoming phone calls from Retail Chain Pharmacies positioning orders, performing stock checks, refining returns, examining the condition of orders.
Work vigilantly to solve client problems in a prompt manner.
Operate in a fast paced environment while supplying excellent customer support.
QUALIFICATIONS:.
Senior high school Diploma/GED.
Previous client service experience.
Knowledge of Microsoft (MS) Workplace to consist of Word, Excel and Outlook.
Strong written and verbal interaction abilities.
Great problem resolving and comply with with abilities.

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